Policies & Terms

Everything you need to know about renting with Sweet Car Hire

Rental Policy
Our rental terms and conditions for a smooth experience

Driver Requirements

  • Minimum age: 21 years old
  • Valid driver's license held for at least 2 years
  • International driving permit (if license not in English or French)
  • Valid passport or national ID

Rental Duration & Booking

  • Minimum rental period: 1 day (24 hours)
  • Booking confirmation required via email or phone
  • Full payment or deposit required at time of booking
  • Late returns subject to additional charges

Vehicle Usage

  • Vehicles must be driven on paved roads only
  • No off-road driving permitted
  • Smoking prohibited in all vehicles
  • Pets allowed with prior approval and additional cleaning fee
  • Maximum passengers as per vehicle capacity

Fuel Policy

  • Vehicles provided with full tank
  • Return with full tank or pay refueling charge
  • Refueling charge: SCR 50 per liter + service fee

Cancellation Policy

  • Free cancellation up to 48 hours before pickup
  • 24-48 hours before: 50% refund
  • Less than 24 hours: No refund
  • No-show: Full charge applies

Delivery & Collection

  • Free delivery and collection within Mahé Island
  • Airport pickup/drop-off available
  • Hotel delivery service included
  • After-hours service available with prior arrangement

Last updated: January 2025. Sweet Car Hire reserves the right to modify these policies at any time. For questions or clarifications, contact us at info@sweetcarhire.com or call +248 252 8888