Policies & Terms
Everything you need to know about renting with Sweet Car Hire
Rental Policy
Our rental terms and conditions for a smooth experience
Driver Requirements
- Minimum age: 21 years old
- Valid driver's license held for at least 2 years
- International driving permit (if license not in English or French)
- Valid passport or national ID
Rental Duration & Booking
- Minimum rental period: 1 day (24 hours)
- Booking confirmation required via email or phone
- Full payment or deposit required at time of booking
- Late returns subject to additional charges
Vehicle Usage
- Vehicles must be driven on paved roads only
- No off-road driving permitted
- Smoking prohibited in all vehicles
- Pets allowed with prior approval and additional cleaning fee
- Maximum passengers as per vehicle capacity
Fuel Policy
- Vehicles provided with full tank
- Return with full tank or pay refueling charge
- Refueling charge: SCR 50 per liter + service fee
Cancellation Policy
- Free cancellation up to 48 hours before pickup
- 24-48 hours before: 50% refund
- Less than 24 hours: No refund
- No-show: Full charge applies
Delivery & Collection
- Free delivery and collection within Mahé Island
- Airport pickup/drop-off available
- Hotel delivery service included
- After-hours service available with prior arrangement
Last updated: January 2025. Sweet Car Hire reserves the right to modify these policies at any time. For questions or clarifications, contact us at info@sweetcarhire.com or call +248 252 8888